Privacy Policy

We Believe in Maintaining Your Privacy

Here at Muddy Mermaid of Maine, your privacy is important.  Muddy Mermaid of Maine, LLC, operates (www.muddymermaidmaine.com   (the "Website"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

When you visit our website www.muddymermaidmaine.com (the "Website"), and more generally, use any of our services (the "Services"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. 

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect. 

Information Provided by You
We may use your email address for the following purposes: we may contact you with questions about your candle order or we may be responding to questions that you have asked us. With your permission, we may send email notices to you regarding new candle products, weekly specials, or online promotions. We will not rent or trade your email address to other companies for any reason.
 

Any other personal information that you may provide to us as part of a survey will only be looked at as part of a larger pool of similar information from many other customers and will always remain confidential. This information will be used to help us improve our website and to identify products and services that may be of interest to you.

What Information Do We Collect? Why Do We Need It?
There will be certain times when we will need to ask you for personal information, such as to complete an order. You can access most pages within our website where we will not ask you any information about yourself at all. This Privacy Policy will cover those times when we do need to ask you for personally identifiable information and how it will be used once you give it to us.
 

We May Collect Your Name, Address and Phone Number.
When you order from muddymermaidmaine.com we will need your name, street address, telephone number or other “offline” contact information.
 

We will need this information to complete and support your orders from the muddymermaidmaine.com website. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the muddymermaidmaine.com website.
 

We May Collect Your Email Address.
We may request your email address, or other information needed to contact you online. We use it to complete and support your orders from and use of the muddymermaidmaine.com website, to respond to any questions you might have and to provide you with information about specials occurring on the muddymermaidmaine.com website. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the muddymermaidmaine.com website.
 

We May Collect Purchase Information.
We may collect information generated by the purchase of a product or service, like payment method. We use this information to process your order and support your use of the muddymermaidmaine.com website. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the muddymermaidmaine.com website.

We May Collect Navigation and Path Data.
As you browse our websites, we may gather navigational and Path data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. This information is used to analyze trends and statistics about how our visitors use the muddymermaidmaine.com it is not used to track individual movements. 

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.  Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. 

Are There Certain Instances Where This Information May be Disclosed?
On rare instances, we may disclose your information if we believe it is necessary to protect our legal rights, if harmful conduct is threatened to You, or if muddymermaidmaine.com is served with valid legal processes, such as a subpoena, search warrant, statute or court order, or if Muddy Mermaid of Maine believes that membership has been used to commit unlawful acts or acts that may endanger the health or safety of another user or of the general public.
 

How Do We Protect the Information You Give Us?
Protecting your order information is a priority for us. Your name, personal information and your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent, encrypted, directly to a computer system that is NOT on the Internet. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Can You Change Your Information or Ask Not to Receive Any Additional Information from Us?
We respect your right to have your personal information only used as you would have intended from us. If you are not interested in receiving information from muddymermaidmaine.com, we will not send it to you. Please let us know by sending us an email. We will need to know your email address, full name and what information you no longer wish to receive.
 

You can also use the same phone number and email if you need to update or correct your mailing address, phone number, email address or other personal information.
 

Acceptance of The Terms
By using the muddymermaidmaine.com website, you agree to this Privacy Policy. This Privacy Policy supersedes any earlier version. If you do not agree with anything stated in our Privacy Policy, please do not use the muddymermaidmaine.com website. We may change our Privacy Policy by posting a new version of the policy on this page. It is your responsibility to review it frequently.